24/7 telephone support for all Live Orders
Search our Help Center for answers to common questions
Manage your account and contact our team in Partner Hub
Our Help Center is kept up to date with detailed how-to guides, advice for running your Deliveroo business and answers to common questions.
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Partners can log in to Partner Hub to update their menu, change their opening hours, download invoices and create promotions.
You can also submit a query in the ‘Help’ tab, or speak to our team on Live Chat, Monday to Friday, 10am-6pm.
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Products, services and information for your success
Making operations easier with our world class tech and API integration.
Reach new, local customers with our marketing and promote your business in a couple of clicks.
Set yourself apart from competition with professional photography.
We do our best to let you know if your application is successful within 7 days of applying.
If you have an urgent query for an order that's currently in progress you can contact our UAE Live Order support team on 097104 512 6211
Please note the team are unable to resolve any other type of query on the above line.
Partners can instantly update their opening hours by logging into Partner Hub and selecting the Settings tab and then clicking on 'Opening hours'.
Partners with access to Menu Manager can make quick and easy changes to their existing Deliveroo menu by logging in to Partner Hub and selecting the 'Menus' tab.
If you don't have access to Menu Manager, click the 'Help' tab in Partner Hub. You can request menu changes on the 'Get in touch' form.
Edits can take up to 3 days, but we do our best to get them done as quickly as we can.
Partners can view and download all their invoices by logging in to Partner Hub and selecting the 'Invoices' tab.