Rider network
A global network of over 100,000 riders
Grow your sales
Reach more customers and get a sales boost of up to 30%
30 minutes
Our average delivery time for customer orders
Your food, delivered by the experts
Tracked from kitchen to doorstep
See the status of your orders, where your rider is and get an alert when they arrive.
We’ll let customers know when their food is on its way and handle all customer service on your behalf.
‘Switch on’ riders
We only connect you with nearby Deliveroo riders, so that customers get hot, fresh, speedy deliveries.
You get an exact pick up time so you know when a rider will collect the food. All you need is to have it ready for the pick up time.
Safety and quality guaranteed
All new Deliveroo riders are given road safety training, free rider insurance and free reflective kit.
We make sure your food reaches customers exactly as it should, with food safety training and free insulated bags for riders.
Services to help you succeed
How we support our restaurant partners
Frequently asked questions
At Deliveroo we want our partners, riders and customers to have the best possible food delivery experience with us.
Riders are required to act professionally and take due care when providing delivery services. Our Community guidelines set out the behaviour we expect from riders when they are riding with Deliveroo.
If we are made aware of a rider acting in breach of their supplier agreement, we will investigate and take any appropriate action.
Riders can use a bicycle, scooter, car, motorbike or e-vehicle for deliveries.
Our technology will match each order to the rider who is best able to deliver it safely and efficiently, based on a number of factors such as delivery distance and rider availability.
The safety and well being of riders is our priority. We provide free insurance and reflective kit for all riders, and run regular road safety campaigns.
In response to the COVID-19 pandemic, Deliveroo introduced contact-free delivery and pickup. Riders can also request free face masks and hand sanitisers from Deliveroo. Read our contact-free guidelines for riders.
You can choose how you partner with us. When you sign up we offer different options for set up and delivery, so you can pick the right products for your business.
Any offers or promotions run through the Marketer tool should be compliant with our Terms and Conditions and any applicable laws (including any promotional licensing requirements).
